Support

IT Infrastructure Support

Through extensive training and research we are able to support 90% of all IT infrastructure which includes servers, PCs, printers, application software, office software,
network infrastructure and many more, should specialised training be required on certain hardware or software we will invest in the training required to up skill our technicians.

Our support services include;

Monthly Service Level Agreements

From 4 to 24 hour turnaround time

Daily/weekly onsite maintenance visits

Off-site backup storage

IT infrastructure support

Telephonic and after hours support

Custom Software Support

Our custom software support service goes hand in hand with our software development and can be regarded as an add on service.

Our support services include;

Monthly Service Level Agreements

Guaranteed response times

Daily/weekly onsite maintenance visits

Upgrade and enhancements at preferential rates

Remote and telephonic support

Training